Do not give up You may return the product that you have received within seven (7) days of the date of delivery without opening, using, or allowing the product to deteriorate. Before returning the product, please send an e-mail to eticaret@aysamstore.com with your invoice number and your order number, stating your return reason. If we do not receive your e-mail or fax, our company will pass the contract with you and you will be informed about how to return the product. The product should be returned with the money that was lost with the product. Your credit card will be refunded for another product or product instead of the returned item. Refunds will be paid due to transportation costs will be borne by you. II. Damaged Products During Transportation Damaged products should not be taken in transit and a report on damage to the transport company must be made. The product should not be returned to the box in such a way as not to damage the product, due to the small lumps that may be in the package. However, after receipt from you, the carrier will be deemed to have been deemed to have fulfilled the duty. After the damage record of the unacceptable product has been delivered to you by our store, our store will deliver the new product to you in the most healthy way as soon as possible. III. Faulty Products Please send an e-mail with your invoice and order numbers to e-commerce@aysamstore.com stating the faults of the defective products which have not been noticed during delivery and are complicated. If the return reason is deemed appropriate, the defective product will be replaced with the defective product after sending the goods with the returned product; Refunds will be paid due to transportation costs will be borne by you.